Understanding the Manufacturer’s Warranty

Understanding the Manufacturer’s Warranty

At QuickShipLights.com, we extend the manufacturer’s warranty provided by our vendors, ensuring that you receive full coverage as outlined in their policies. Our primary vendor, Westgate, offers comprehensive warranties on their products, covering defects in materials and workmanship under normal use.

What’s Covered:

  • Defects in materials and workmanship.
  • Warranty periods vary by product type, typically lasting several years.

Warranty Period by Product Category

Product Category Warranty Period
Outdoor Lighting 7 Years
Industrial Lighting 5 Years
Commercial Indoor Lighting 5 Years
Residential Lighting
5 Years
Ribbon and LED Tape Lighting
5 Years
Landscape Brass & Copper
5 Years
Landscape Aluminum
3 Years
Undercabinet Lighting
5 Years
Exit & Emergency Lighting
3 Years
Electrical Products 1 Year

What’s Not Covered:

  • Damage from misuse, improper installation, or modifications.
  • Normal wear and tear.

How to File a Warranty Claim

  1. Initiate a Claim:

  2. Assistance with the Claim:

    • Our team will assist you through the entire process, working with the manufacturer to ensure your claim is handled efficiently.

  3. Resolution:

    • Depending on the warranty terms, the product may be repaired, replaced, or refunded.

For full warranty details, refer to the manufacturer’s warranty information here.

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