Returns and Warranty
How to File a Warranty Claim
QuickShipLights passes through the manufacturer's warranty on every item we sell. If a product you purchased from us is defective, we can help you initiate a warranty claim with the manufacturer. For the complete warranty language, see the warranty ...
What to Do If You Feel You've Receive the Wrong Product
At QuickShipLights.com, we aim to ensure that your order is fulfilled accurately every time. However, if you believe you have received the wrong product, we’re here to help resolve the issue as quickly as possible. Here’s what you need to do if you ...
How to Request a Return for Refund
At QuickShipLights.com, we aim to make the return process as straightforward as possible. If you need to return an item for a refund, please follow these steps: Determine Eligibility Returns must be initiated within 30 days of delivery. If more than ...
How to File a Freight Damage Claim
If your order from QuickShipLights.com arrives with shipping damage, follow these steps to file a claim: Inspect Upon Delivery For LTL shipments, inspect the package upon delivery. If damage is visible, note it on the airway bill receipt before ...
How to File a Warranty Claim
At QuickShipLights.com, we are committed to helping you with any warranty claims. Please follow these steps to ensure a smooth process: Review Common Troubleshooting Tips Before filing a claim, please review our Common Troubleshooting Tips article. ...
Understanding the Manufacturer’s Warranty
At QuickShipLights.com, we extend the manufacturer’s warranty provided by our vendors, ensuring that you receive full coverage as outlined in their policies. Our primary vendor, Westgate, offers comprehensive warranties on their products, covering ...
Return Policy
At QuickShipLights.com, we want you to be completely satisfied with your purchase. If you need to return a product, please review the following policy: Eligibility for Returns Products must be returned within 30 days of receipt. Items must be in new, ...
Recent Articles
Where We Collect Sales Tax
QuickShipLights.com is required to collect sales tax only in states where we have a physical or economic nexus. Today, that is limited to Florida and California. States Where We Currently Collect Sales Tax Florida: our company is based in Florida, so ...
How to Create an Account on QuickShipLights.com
Creating a free account on QuickShipLights.com takes about two minutes and gives you access to order tracking, saved addresses, order history, printable invoices, and faster checkout. You do not need an account to browse or place an order, but having ...
Mounting Kits, Brackets, and Accessories
Commercial and industrial lighting fixtures come in a wide range of configurations, and the mounting hardware included (or required) varies by product. Some fixtures arrive ready to install with everything in the box, while others call for specific ...
How to Request Tax Exempt Status
If your business qualifies for sales tax exemption, you can submit a resale or tax exemption certificate to us and we will flag your account so you are not charged sales tax on future eligible orders. Where We Collect Sales Tax Today, QuickShipLights ...
How to File a Warranty Claim
QuickShipLights passes through the manufacturer's warranty on every item we sell. If a product you purchased from us is defective, we can help you initiate a warranty claim with the manufacturer. For the complete warranty language, see the warranty ...
Popular Articles
Introduction to QuickShipLights.com
After operating RelightDepot.com for 15 years, we recognized the common challenges faced by customers, especially contractors and industry professionals, when shopping for lighting fixtures online. QuickShipLights.com was created to address these ...
How to Create an Account
While you are free to browse the site and place your order as a guest, there are many benefits to creating an account. The most important of these is that we offer Member Discounts for registered users on every product in our site. Many products also ...
Navigating the Website
QuickShipLights.com is built for ease of use. We have organized the products by their primary use application. The main categories for the site are listed below: Commercial Lighting Industrial Lighting Residential Lighting Supplies Additionally, ...
How to Place an Order on QuickShipLights.com
Placing an order on QuickShipLights.com is quick and easy. Follow these steps: Browse and Select Products Navigate through our product categories (Commercial, Industrial, Residential Lighting, or Supplies). Use the search bar to find specific ...
What Payment Methods Are Accepted on QuickShipLights.com?
At QuickShipLights.com, we offer a variety of secure payment options to make your shopping experience as convenient as possible. You can choose from the following methods: Credit and Debit Cards We accept all major credit and debit cards, including ...